Refund policy

We do not offer returns or refunds. We allow free exchanges within 30 days for US-based customers only.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at hello@maidasu.com. If your exchange is accepted, you will need to cover return shipping. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hello@maidasu,com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right.